FAQ's
What do I bring?
Where will my dog stay while at the kennel?
How much time does my dog spend outside?
How many people are in the field during playtime?
Do all dogs get to play together?
Is the staff present all day?
What if my dog needs special attention?
When are the drop off & pick up times?
Why does my dog need the Bordetella vaccine?
What
do I bring?
*REQUIRED*
- Updated
Rabies and Kennel Cough (Bordetella) Vaccinations, brought in or faxed
(860.413.9883). The Bordetella Vaccination is REQUIRED unless you
have an Exemption from the VET.
The
Bordetella vaccine reduces the severity of symptoms caused by the
diseases of the Kennel Cough Complex. Much like a human Flu Shot,
it does not guarantee your dog will not get Kennel Cough. It is
to be given to dogs who are at high risk, ie. kenneling, grooming,
dog show, or hospitalization. The vaccine may cause transient coughing
and/or sneezing.
The
Bordetella vaccine needs aproximately 2 weeks to take full effect
after it is administered. Please plan accordingly so your pet is
best protected during his/her stay.
Food
- We recommend that you provide the food. Your dog will do much better
sticking to his or her regular diet. Remember to bring enough for
the length of your pet's stay! However, if you prefer, we will supply
our food for an extra $4 per day.
Treats
- Any cookies or chewies that your pup enjoys at home will surely
be enjoyed here. We give treats before naptime and bedtime and also
throughout the day to reward good behavior.
Bedding
& Toys - Anything that makes your pet more comfortable during
his or her stay is welcome. We also supply moving blankets, fleece
blankies, and comforters if you choose not to bring bedding. Please
be aware that beds and blankets may be chewed. We are not responsible
for damaged bedding.
Also, Please label any bedding and toys you bring so we know who it
belongs to and can give it back to you upon departure!
Please
do not leave leashes and bowls. All meals are served in stainless
steel bowls.
Where
will my dog stay while at the kennel?
We
have several different sized kennels to suit our customers' needs.
Kennel sizes range from 3.5x4 feet to 5x5 feet, most with access to
an individual 5x10 outdoor cement run.
For
smaller dogs, puppies, and crate-trained dogs, we offer small, medium,
and large crates.
The
entire kennel is heated and air conditioned for everyone's comfort.
Fresh water is always accessible.
How
much time does my dog spend outside?
Dogs
have access to our fully fenced 2 acre pasture and smaller grassy
areas 4 times daily. Each outdoor session lasts 20 minutes to an hour
depending on weather conditions.
During
the summer our wading pool is filled up for those who enjoy a dip
in the cool water! Shaded lounging areas in our central courtyard
are a common hangout during pool time, too.
How
many people are in the field during playtime?
There
is always a minimum of 2 people out with the dogs during playtime.
When there are 10+ dogs, we have 3-5 staff members for ensured safety.
Do
all dogs get to play together?
All
sociable dogs are allowed to play together in the 2 acre pasture.
Those who do not mix well will spend outdoor time in a separate grassy
area playing with members of our staff.
Small
playgroups of 2-4 dogs are also formed for more compatible play, depending
on size and temperament.
Is
the staff present all day?
Owners
Eric and Debbie live on premises, so they are nearby at all times.
The staff is here from 7:30am -11:30am and 3:30pm - 7:00pm. Between
the hours of 11:30 and 3:30 everyone is tucked in for naptime in their
dedicated kennel.
What
if my dog needs special attention?
Special
requests are welcome at no extra charge. We're always happy to administer
medications, honor special dietary requests, brush your pet, provide
behavior training and command reinforcement. Even tucking your pup
in at bedtime is okay with us. TLC is what we do best.
We
treat your pet like we would our own.
When
are the drop off & pick up times?
We
are open to the public Monday to Saturday 9 - 10:30 am & 4:30
- 6:30 pm. Sunday hours are 4:30 - 6:30 pm ONLY. We
are CLOSED Sunday mornings.
If
you are dropping off your pet in the evening, we ask
that you are here no later than 6:30 pm. It is only fair that your
pet has the chance to get settled (sniff around, go to the bathroom,
etc.) before he or she is kenneled for the night.
Kennel
tours are also welcome during these hours.
Why
does my dog need the Bordetella vaccine?
The Bordetella vaccine reduces the severity of symptoms caused by
the diseases of the Kennel Cough Complex. Much like a human Flu Shot,
it does not guarantee your dog will not get Kennel Cough. It is to
be given to dogs who are at high risk, ie. kenneling, grooming, dog
show, or hospitalization. The vaccine may cause transient coughing
and/or sneezing.
The Bordetella vaccine needs aproximately 2 weeks to take full effect
after it is administered. Please plan accordingly so your pet is best
protected during his/her stay.
The
Bordetella vaccine is required for boarding and daycare.
The only exception is with a VET'S EXEMPTION.
